> For the complete documentation index, see [llms.txt](https://docs.xunda.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.xunda.ai/help-center/help.md).

# 帮助中心

查找常见问题、排查使用异常并联系官方支持。

需要了解某个功能时，先查操作手册；遇到异常时，按问题排查清单核对，再把版本、错误提示和复现步骤提供给支持人员。

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h4><i class="fa-circle-question" style="color:$primary;">:circle-question:</i></h4></td><td><strong>常见问题</strong></td><td>了解首次使用、AI 模型、账号环境和团队权限。</td><td><a href="/help-center/faq.md">常见问题</a></td></tr><tr><td><h4><i class="fa-wrench" style="color:$primary;">:wrench:</i></h4></td><td><strong>问题排查</strong></td><td>检查模型、网络、浏览器环境与运行组件。</td><td><a href="/help-center/troubleshooting.md">问题排查</a></td></tr><tr><td><h4><i class="fa-headset" style="color:$primary;">:headset:</i></h4></td><td><strong>联系支持</strong></td><td>通过官网公开的邮箱、电话或客服微信获得帮助。</td><td><a href="/help-center/support.md">联系支持</a></td></tr></tbody></table>

## 常用入口

* [新手上路](https://docs.xunda.ai/documentation/xunda-browser-manual/getting-started)：完成首次设置和演练。
* [完整操作手册](https://docs.xunda.ai/documentation/xunda-browser-manual)：查看章节、功能表和截图。
* [官网常见问题](https://www.shellbrowser.com/help)：查找官网帮助内容。
* [视频教程](https://www.shellbrowser.com/help/videos)：按视频学习操作。


---

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